Externally Facing Privacy Policy

Revised 9/1/2021

iTEDIUM®, Inc. (“ iTEDIUM®” “we,” “us” or “our”) provides this Privacy Policy (“Policy”) to explain how we collect, use, disclose, and process information about you when you use our websites, including, but not limited to, https://www.itedium.com, https://cobraguard.net, (each, a “Site” and collectively, the “Sites”), and other online products, applications, and services offered through the Sites or that otherwise link to this Privacy Policy (collectively with the Sites, the “Services”).

We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.


Information You Provide to Us

You may provide us with certain information about you in the course of using our Services such as: when you create an account; use our Community Tools or otherwise participate in any interactive features of the Services; fill out a form; subscribe to an email list or newsletter; request customer support; request a whitepaper; register for a training course, demonstration, free trial, or webinar; participate in a contest or promotion; or otherwise communicate with us. The types of information that we may collect include, but are not limited to, your name, username, email address, job title, phone number, address, payment information, and company name. We may also collect information you supply to us concerning your preferences and interests expressed in the course of use of our Services.

Automatically Collected Information

When you access or use our Services, we automatically collect information about you, including:

Information We Collect from Other Sources

We obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties and publicly available sources, such as LinkedIn, Hubspot, Facebook or iTEDIUM® websites.

Use of Information

Information we collect about you is used to provide, maintain, and improve our Services, such as to administer your use of our Services and to enable you to enjoy and easily navigate the Sites.

We also use the information we collect to:

Information Sharing

We share information about you as follows or as otherwise describes in this Policy:

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by iTEDIUM® and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. For residents of the European Economic Area, please visit https://www.youronlinechoices.eu/.

Transfer of Information to the U.S. and Other Countries

iTEDIUM® is based in the United States and we process and store information in the U.S. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

If you are in the European Economic Area, we provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us using the contact information below.

Your Choices

Account Information

You may request to review, update, correct, or delete the information provided in your registration or that you otherwise provided to us by contacting us at info@itedium.com. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt-out of receiving promotional emails from us by following the instructions at the bottom of those emails or by contacting us with your request at privacy@cobraguard.net. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Additional Disclosure for Individuals in Europe

If you are located in the European Economic Area or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data.

Legal Basis for Processing

Data Subject Requests

You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below and please specify in the subject line of any email “Data Subject Rights Request.”

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your Data Protection Authority, please see: https://ec.europa.eu/justice/data-protection/article-29/structure /data-protection-authorities/index_en.htm, or for Swiss residents, see https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Any Questions?

If you have any questions about this Policy, please contact us at privacy@cobraguard.net.